Privacy Policy

/Privacy Policy
Privacy Policy 2018-02-22T12:16:27+00:00

This document explains Impala Flora’s policies for the collection, use, and disclosure of personal information on our website – https://www.impalaonline.co.za

The Information We Collect

Impala Flora collects information by various methods including information actively provided by its lead providers, its customers, and information arising from customer surveys and general feedback.

The types of personal information we collect on our website include name, contact information, identification information, credit information, and addresses. Credit card information is used for shopping purposes only and are not held on our website. We may record calls to or from our sales/customer service representatives for purposes of accuracy, performance reviews, training, and general quality assurance. 

How We Use This Information

This information is used to aid in the provision of our various products and services, including customer service, accounting, billing, collections, and the marketing of other products services.

Impala Flora may use aggregate or anonymous information for various uses for itself and third parties.

Who We Share This Information With

Impala Flora does not share personal information with any third parties except as disclosed in this policy. Impala Flora may provide personal information to Impala Flora subcontractors (which shall be bound by privacy obligations) for the purpose of fulfilling the orders.

Security

Personal information is stored in a combination of paper and electronic files. They are protected by security measures appropriate to the nature of the information.

Accessing Information

Individuals may review their personal information contained in Impala Flora’ website by contacting us at orders@impalaflora.co.za. If an individual believes that any of their personal information is inaccurate, we will make appropriate corrections or they can make the corrections once they are signed in to the website.

Cookies

Cookies are used by Impala Flora for the convenience of our users. Cookies automatically authenticate the user. A user can access the Impala Flora Web site with the cookie feature turned off; however, in doing so they may find themselves challenged for the username and password information and in using the shopping cart on the site. Impala Flora also uses cookies to track user’s visits and uses that information to improve the user’s experience.

Links

The Impala Flora Web site may contain links to information at other Web sites. When you click on one of these links, you are moving to another Web site. We encourage you to read the privacy statements of these linked sites as their privacy policy may differ from ours.

General

Impala Flora may amend this policy from time to time. If such amendments affect how Impala Flora uses or discloses personal information already held by Impala Flora in a material way, then Impala Flora will obtain consent.

Notwithstanding the general terms of this policy, the collection, use, and disclosure of personal information may be made outside of the terms herein to the extent provided for in any applicable privacy or other legislation in effect from time to time.

Impala Flora may disclose personal information to another entity purchasing (including for diligence purposes prior to purchase) the assets of bImpala Flora , provided that entity abides by this or a similar privacy policy.

Contact us

For more information on Impala Flora and privacy please contact us at:

orders@impalaflora.co.za

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